Email the Westmead office
For all enquiries, email sales@bakerite.co.za. That is the best way to reach our team for quotes, repair work, replacement pans, and new tray requirements. We handle enquiries from plant bakeries, hotel kitchens and retail production sites, and we will confirm what details we need so there is no back and forth.
If you are sending a quote request, please include your site location, item sizes, quantities and, where possible, a clear photo. That helps us answer properly the first time and keeps the process moving. We usually respond during normal business hours, and urgent production matters are handled as quickly as possible.
Where we work from in Pinetown
Bakerite is based in Westmead, Pinetown, and has been making industrial bakeware since 1997. We are the sole maker of the original Bakerite steel floor tile, and our workshop supports customers who need dependable supply for busy ovens and production lines. If your bakery runs long shifts or works around load-shedding, we can talk through the right product and repair option for your schedule.
- Westmead Supply
- Pinetown Supply
- Durban Supply
- New Germany Supply
- Upper Highway Supply
- KwaZulu-Natal Supply
What to send when you contact us
The more information you send, the faster we can assist. For custom trays or bread pans, we need finished sizes, material preference if known, and the quantity required. For recoating or repairs, please send photos of worn corners, bent rims, cracked welds or damaged lids so we can assess the work before collection or delivery is arranged.
- Item type and size
- Quantity needed
- Delivery town or site
- Any photos of wear or damage
- Timing if the order is urgent
Repairs and recoating enquiries
We carry out pan recoating, tray recoating, pan straightening, corner repairs, rim repairs, lid repairs and weld repairs. We also do fleet assessment, deep cleaning and spare lids for production sites that cannot afford unnecessary downtime. If your trays are sticking, warped or rusting in coastal humidity, email us with the condition and age of the items and we will advise what can be saved.
Some items only need straightening or a rim repair, while others are better off recoated to extend service life. That honest approach saves money over time, and keeps your bake line moving without surprise failures.
National supply, local response
Although our workshop is in Westmead, we supply plant bakeries nationally. We work with customers in Durban, the North Coast, the Upper Highway area and further afield, including sites that need regular replenishment for daily baking. If your plant has municipal access rules, restricted delivery windows or a tight receiving bay, mention it in your email so we can plan properly.
We aim to acknowledge most enquiries the same day. Detailed quotes may take a little longer if drawings, measurements or repair photos are needed, but we will let you know what to expect. For repeat customers and urgent replacement orders, we do our best to turn things around fast without cutting corners.
Meet the people behind the reply
Your email is handled by a working team that knows the trade side of the business. Sibusiso Ntuli leads the company, with Priscilla Naidoo managing operations, Themba Zulu overseeing production, and Ayesha Khan handling sales queries. Johan van Rensburg takes care of fabrication, while Lerato Mokoena coordinates service jobs and updates.
- Managing Director: Sibusiso Ntuli
- Operations Manager: Priscilla Naidoo
- Production Supervisor: Themba Zulu
- Sales Consultant: Ayesha Khan
- Fabrication Foreman: Johan van Rensburg
- Service Coordinator: Lerato Mokoena
That means your enquiry does not sit with a generic inbox. It reaches people who know steel, oven heat, handling wear and the pressures of live production.